Friday, 20 March 2015

An Idea for a Telco Company


1. CURRENT SITUATION

Introduction of the Cloud removed any constrains in scaling infrastructures for SME companies. Nowadays PaaS and SaaS kind of services became a reality and in many cases its a practical and only way to extend business operations without substantial investments in expensive hard- and software.

The nature of software packages evolved to accommodate new runtime environments. Instead of keeping heavy software packages on individual platforms, their compute power is moved to horizontally scalable Cloud servers and their functionality is handled remotely via nice and intuitively understandable GUIs easily accessible from any stationary or mobile device. Modernised and newly created products from Microsoft, Adobe and Google are good examples.

Current technology trends are not industrially finalised yet and keep changing traditional approaches. For the purpose of this message, we could highlight three current distinctive practices:

-    Vendors deliver functionality in a modularised manner, when a consumer can pick up only useful services and pay accordingly,
-    Modularised functionality could be easily extended via well defined APIs that are progressively becoming standard part of such services, and
-    Deployment of customised environments with all selected modules (or services) could be up to 100% automated.

In regards to technical support and maintenance, consumer market has changed as well. Customers try to avoid unnecessary expenses for keeping in-house IT departments and started looking for available services (or service providers) elsewhere. Such demand created a new market for taking services from one or more vendors, combining them into bundles and selling them to right buyers.


2. IDEA

Given that, on the one hand, the market is getting saturated with new cloud-based modularised soft- and hard-ware services empowered by standardised APIs and, on the other hand, consumers look for customisable solutions, it could be a perfect time to build a business that connects one with another.

Such connection could be done by creation of reusable scripts (or programs) that would automatically deploy a whole environment for an individual or a group of customers. Such environments should include build-in plug-ins for handling customer-to-Telco and Telco-to-vendor billing.

Scripts could be archived in a Library that would naturally grow covering more and more use cases. The Library would become company know-how and its value could be measured by the number of use cases it handles.


3. POSSIBLE SOLUTION

a.     Allocate Cloud servers.
b.    Find vendors of modularised and API-enabled PaaSes and SaaSes.
c.     Create a team to build scripts for automated deployments.
d.     Organise development from epicentre out in agile manner covering more and more functionality within each cycle:
a.     Collect consumer requirements and find most popular scenarios (use cases).
b.    Build and test scripts to meet business requirements in current cycle.
c.     Deploy new environments and allocate some resources for their initial maintenance.
d.     Move scripts to the Library and repeat (d).



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